Please be Advised of An Update to our Shipping Policy: For all orders below $800 there will be a $30 shipping and handling fee. For all orders $800 and over, there will be a $45 shipping and handling fee.
Our Endodontic line is currently unavailable until further notice due to supply chain issues. Thank you kindly for your understanding.

SHIPPING AND RETURNS

The staff here at iM3 Inc do their utmost to make sure your items are packaged correctly and to ensure they arrive safely. If there is a discrepancy between what you ordered and what you received or items are damaged in transit, please contact our friendly staff at iM3 on 1 800 664 6348 (Monday to Friday 8:00am – 5:00pm PST) within 14 days, and please have your invoice number ready.

Returns:
To see if your order is elligable for return and to begin your return process, please contact us at 1 800 664 6348. We will confirm the elligibility of your item, and if authorized, issue a Return Authorization number.
All items must be returned within 14 days of purchase after speaking to a member of the iM3 staff and obtaining an RA #.  We will not give a refund or credit if not reported within 14 days, or an RA # was not issued. Items must be unused and all packets sealed.

Customer is responsible for return shipping fees. We recommend using a service with a tracking # to confirm your package arrived to us safely.
The RA # must be located in or on your return package to ensure we can track your order. 
Include in your package a signed letter stating the reason for your return and the original receipt.
 

IM3 Inc
Returns Department
12414 NE 95th St,
Vancouver, WA 98682
 

Freight is not refundable on items ordered incorrectly.

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The iM3 name is your guarantee of a quality veterinarian dental product coupled with the very best after sales support and warranty in the industry.